Please read our Frequently Asked Questions before sending us a message.
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Frequently Asked Questions
What are the delivery charges for orders from the online store?
Free delivery for orders over 150 Qatari riyals inside Doha
Free delivery for orders over 150 Qatari riyals inside Doha
For orders less than 150 QR Delivery fees will be 15 QR inside Doha
Free delivery for orders over 300 QR outside Doha
For orders less than 300 QR, Delivery fees will be 35 QR outside Doha
What are the accepted payment methods in the online store?
You can pay in cash or with a Visa card upon delivery
You can pay in cash or with a Visa card upon delivery
You can also pay with Visa Card, PayPal or Apple Pay when making purchases in the online store
How long will the order take?
We will contact you after ordering and confirming the address. Same day delivery if ordered before 4pm
We will contact you after ordering and confirming the address. Same day delivery if ordered before 4pm
If the order is after 4 pm, It will be delivered the next day after we contact you
note: There is no delivery on Friday
How safe is shopping in the online store? Is my data protected?
The following personal data will be used:
The following personal data will be used:
name , Mobile Phone Number , E-mail , address
This data will be used only for the purpose of delivery, communication with the customer in case of any problem with the order, and sending the invoice by e-mail
Personal data will not be used for any other reason
Personal information will not be shared with anyone
What exactly happens after ordering?
after you make the order, The status of the order will be (in process)
after you make the order, The status of the order will be (in process)
We will contact the customer soon to confirm the address and order
A suitable time for delivery will be agreed with the customer
After delivery and payment, the status of the order will be (Completed).
The customer will receive an email containing the invoice and order details
Do I receive an invoice for the order?
An invoice will be delivered to the customer with the order, The invoice will also be sent via e-mail
An invoice will be delivered to the customer with the order, The invoice will also be sent via e-mail
Customer can find order details in My Account / Orders page
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